Question 1

Is this will legally valid in the UK?

Accepted Answer

Yes. Wills created through Craft My Will are fully legally valid in England and Wales when properly signed and witnessed. We follow all requirements of the Wills Act 1837. After downloading, simply print your will, sign it in the presence of two adult witnesses (who aren't beneficiaries), and have them sign too. We provide clear, step-by-step signing instructions with every will.

Question 2

Do I need a solicitor to make a will?

Accepted Answer

No, you don't need a solicitor to create a legally valid will in England and Wales. Any adult of sound mind can write their own will. Craft My Will guides you through the entire process in plain English, ensuring your will meets all legal requirements. However, if you have a complex estate (business assets, overseas property, or potential family disputes), we recommend seeking professional legal advice.

Question 3

How do I sign and witness my will?

Accepted Answer

After downloading your will, print it out and sign at the bottom of the final page in the presence of two witnesses. Your witnesses must be over 18, not be beneficiaries in your will (or married to beneficiaries), and must both be present when you sign. They then sign the will themselves while you watch. Don't sign until everyone is present together. We include detailed instructions with your will to make this straightforward.

Question 4

What about Scotland and Northern Ireland?

Accepted Answer

Craft My Will wills are specifically designed for England and Wales. Scotland and Northern Ireland have different legal requirements for valid wills. If you live in these regions, please consult a local solicitor familiar with your jurisdiction's laws.

Question 5

Can I update my will later?

Accepted Answer

Absolutely. Life changes, and your will should too. We recommend reviewing your will after major events like marriage, divorce, having children, or significant changes to your assets. You can create a new will through Craft My Will at any time, and your new will automatically revokes all previous versions.

Question 6

How often should I review my will?

Accepted Answer

We recommend reviewing your will after any major life event (marriage, divorce, birth of children, death of a beneficiary, significant change in assets) and at least every 3-5 years even if nothing major has changed. Regular reviews ensure your will still reflects your wishes.

Question 7

Can I cancel or revoke my will?

Accepted Answer

Yes. You can revoke your will at any time by: creating a new will (which should state it revokes all previous wills), physically destroying your will with the intention of revoking it, or by getting married (which automatically revokes existing wills in England and Wales unless the will was made in contemplation of that marriage).

Question 8

How long do you store my data?

Accepted Answer

Your will data is kept only temporarily. It is stored on our secure servers while you complete the questionnaire and payment, and is then automatically and permanently deleted 24 hours after submission. After that window we no longer hold any copy of your will or personal details — so please download and save your PDF as soon as you receive it.

Question 9

Is my data secure?

Accepted Answer

Yes. Data is transmitted over encrypted HTTPS connections and stored on Lovable Cloud, which provides workspace access controls, security scans, two-factor authentication, sensitive-data scanning, and data-collection opt-out. Access to your will data is restricted to secure server-side processes only — no other user (including staff) can access it through the website. Full details at docs.lovable.dev/features/privacy-and-security-settings.

Question 10

How is my payment handled?

Accepted Answer

Payments are processed securely by Stripe, a PCI-DSS Level 1 certified payment provider used by millions of businesses worldwide. Your card details are entered directly into Stripe's secure checkout and are never seen, transmitted through, or stored by Craft My Will.

Question 11

Who can see my will information?

Accepted Answer

No one at Craft My Will reads or reviews the contents of your will. Only automated server processes handle your data to generate and email your document. Nothing is shared with third parties, and everything is permanently deleted after 24 hours.

Question 12

Who should NOT use this service?

Accepted Answer

Craft My Will is designed for individuals with straightforward estates. Our service may not be suitable if you: own a business or shares in a private company, have assets in multiple countries, need complex trust arrangements, have a blended family with potential disputes, own agricultural or heritage property, or have beneficiaries with special needs requiring trusts. In these cases, we recommend consulting a solicitor who specialises in wills and probate.

Question 13

Who is Craft My Will ideal for?

Accepted Answer

Craft My Will is perfect for UK adults with straightforward wishes: those who want to leave assets to family and friends, appoint guardians for children, choose executors, and perhaps leave gifts to charity. If you have a clear idea of who should inherit your property, savings, and possessions, Craft My Will can help you create a professional, legally valid will affordably.

Question 14

I'm not sure if my situation is 'simple' enough. What should I do?

Accepted Answer

If you're unsure, it's always worth reviewing our Legal Disclaimer page or contacting us. As a general guide, if you own a straightforward home, have savings and personal possessions, and want to leave everything to clearly identified people, Craft My Will should work well for you. If you have doubts about potential disputes or complex assets, seeking a solicitor's advice is the safest option.

Question 15

How long does it take to create my will?

Accepted Answer

Most people complete their will in 20 minutes. Our step-by-step questionnaire guides you through each section in plain English. You can save your progress and return later if needed. Once complete, your professionally formatted will is available for immediate download.

Question 16

What information do I need to get started?

Accepted Answer

You'll need: your personal details (full legal name, address, date of birth), names and addresses of your beneficiaries (the people who will inherit), details of your chosen executor(s), and if applicable, guardian details for any children under 18. Having this information ready will make the process quicker.

Question 17

What format is the will in?

Accepted Answer

Your will is provided as a professionally formatted PDF document that you can download instantly and print at home or at a print shop. The document includes clear signing instructions and spaces for signatures and witness details.

Question 18

What should I do with my will after signing?

Accepted Answer

Store your original signed will in a safe place, such as a fireproof box at home, a bank safe deposit box, or with your solicitor. Tell your executor(s) where to find it. You may also register your will's location with the National Will Register to help executors locate it.

Question 19

Do I need to register my will anywhere?

Accepted Answer

Registration is not required for your will to be valid. However, you may choose to register it with the National Will Register or a similar service. This can help your executors locate your will after your death, but it's entirely optional.

Question 20

Who should I tell about my will?

Accepted Answer

At minimum, tell your executor(s) that you've made a will and where it's stored. You may also want to inform close family members. You don't need to share the contents if you prefer to keep that private, but people should know a will exists.

Frequently Asked Questions

Legal Validity

Updating Your Will

Privacy & Security

Suitability

The Process

After Creating Your Will

Still Have Questions?

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